Policies/FAQ

At V & D Dreams Consulting, we strive to ensure that our customers are completely satisfied with their purchases. If you are not satisfied with your book, we offer a straightforward refund process. Please read policy below for more details. 

Eligibility for REFUND

You may request a refund for your book purchase under the following circumstances.

1. Damaged book or defective items; If your book arrives damaged, please contact us within 1 day of receiving your order. 
2. Misleading description: If the book does not match the description provided on the website, you may request  REFUND.
3. Missing pages or contents: If your book is incomplete or missing pages, please let us know.

How to request A REFUND

Contact us via email (vddreamsconsulting@gmail.com), with your order number and a brief explanation of the reason for your refund request.

Return the item: If approved we will provide you with instructions on how to return the book. Please package the book securely to prevent damage.

Refund Processing: Once we receive the book, we will process your refund within 5 days. The refund will be issued to the original payment used.